Our Guarantee

As professional FTD florist, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products.

If you are not satisfied with the purchased FTD product, we will send a replacement or refund the full purchase price. All you need to do is notify us within 48 hours of receipt of your FTD order and return the product. You may call, come in person, or e-mail to us.

For faster results, please contact the delivering florist and if you are unsatisfied please have them retrieve the flowers. Due to time sensitivity of fresh flowers, please call us within 48 hours of receiving your order. Please consider the fact that each design is custom made by hand and our products may vary in size and appearance due to seasons, regional availability and interpretation by the designers.

Funeral Flowers:
In the unlikely event that you are not satisfied with your purchase, please contact us by calling 1-800-770-7404. Please note that all fresh flowers products including the funeral arrangements must be returned within 48 hours in order to receive full refund. Please feel free to contact the local florist to pick up the product. If you would like a replacement instead of refund, please let us know and we will deliver upgraded fresh arrangement to the funeral home or the deceased's family.

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Holiday Traditions

Valentine's Day: February 14

It's believed that Valentine's Day had its beginnings in the Lupercalia — an ancient Roman festival celebrated February 15 to ensure fertility for the people, the fields, and the flocks.

During the Lupercalia, early Roman men often wore the names of young women who were to be their partners pinned to their sleeves. Hence the saying, "wearing your heart on your sleeve."

When the Roman Empire wars broke out, married men didn't want to leave their families while younger men didn't want to leave their sweethearts. As a result of the low numbers of men willing to fight in the wars, Claudius the Cruel ordered that no more marriages or engagements take place.

Valentine, a priest, defied the order and married young couples in secrecy. When Claudius found out about this, he had Valentine dragged off and imprisoned, where he later died.

What Valentine did for young lovers was never forgotten. His legacy is still celebrated each February 14 on St. Valentine's Day. The tradition continues with flowers, heart-shaped candies, and lacy valentines that celebrate love, while honoring the man — Valentine — who dared disobey Claudius the Cruel all those years ago.